Privacy policy for the use of the homepage

We are pleased that you have shown an interest in visiting our website. The protection of your personal data, which is stored during your visit to our homepage, is of the utmost importance to us.

The following information is designed to inform you about the processing of your personal data, as far as it arises, during your visit to our website.
In addition, you will receive an overview of your rights under the data protection laws.

1. The responsible authority is:
  • Studierendenwerk Vorderpfalz AöR
    Xylanderstraße 17 / 76829 Landau in der Pfalz
    Phone: +49 6341 9179-0
    You can reach our data protection coordinator via:
    Studierendenwerk Vorderpfalz AöR
    - Data protection officer -
    Xylanderstraße 17
    76829 Landau in der Pfalz

2. Purpose of the processing and legal basis

2.1 Automatically Processed Web Server Data
When you visit our website, our web server automatically saves a number of log information. We only evaluate this data for statistical purposes, for reasons of system security (e.g. to protect against misuse) and for error diagnosis. Automatically processed data includes:
  • Domain name or IP address of the requesting computer,
  • Name of the page called up,
  • Access status (file transferred, file not found, etc.),
  • Operating system used,
  • The language used and the name of the internet service provider,
  • Time of the call,
  • Amount of data transferred,
  • Type and version of the browser used,
  • Internet page from which the file was accessed.

This data is only stored temporarily, i.e. normally for 7 days and only longer when a specific problem occurs and only then until the problem is solved. The legal basis for the processing is Article 6 para. 1 lit. f DSGVO, due to the functionality of the website being in the special interest of our company.

2.2 Cookies
Our website uses cookies, which are text files placed on the user's computer system by the internet browser. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to help make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The legal basis for the processing of cookie data is Article 6 para. 1 lit. f DSGVO, insofar as the technical operability of the website depends on these cookies, as this is in the special interest of our company. For cookie data that is processed without any technical necessity, we ask for your prior consent in accordance with Article 6 para. 1 lit. a DSGVO. Cookies are stored on the user's computer and transmitted to our website by the user. Therefore, you as a user have full control over the use of these cookies.
Revocation: If you want to change or revoke your cookie settings, you can do so here:
Revoke consent to cookies

2.3 Web Analysis Tool
Such data that your browser sends to us is automatically stored in the server statistics. This includes:
  • browser type/version
  • operating system used
  • referrer URL (the previously visited page)
  • host name of the accessing computer (IP address)
  • time of the server query
  • the search term with which you found this page, for example via Google.

2.4. Social Media
Due to concerns over data protection, we do not directly integrate social plugins such as the "Like" button on Facebook, Instagram, Twitter, youtube or similar, on our pages. The buttons on the websites of the Studierendenwerk do not directly trigger any actions by social media providers. To understand the purpose and scope of the data collection and the further processing and use of this data, by the respective social media providers, as well as your related rights and settings options to protect your privacy, please refer to the data protection information of the respective social media provider.

2.5 Analog contacting
Of course, the use of digital forms also entails risks due to the unauthorized appropriation of data by third parties. Despite all precautionary measures being employed, to the most modern technical standards, residual risks do remain. For this reason, we offer all our customers an analogue postal contact service for all our services. Please send us your request by mail to:
Studierendenwerk Vorderpfalz AöR
Xylanderstraße 17
76829 Landau
As a rule, this data cannot be assigned to specific persons. This data is not merged with other data sources and is deleted after statistical evaluation.

2.6 Use of online forms
You can download the provided online forms and send them to us filled out by mail or post. Here no data will be stored on our homepage.

Declaration of Data Protection Studierendenwerk Vorderpfalz AöR

The following information is designed to inform you generally about how we process your personal data. In addition, you will receive an overview of your rights under the current data protection laws.

Who is responsible for data processing and to whom can you contact?
  • The responsible authority is:
    Studieredenwerk Vorderpfalz AöR
    Xylanderstraße 17 / 76829 Landau in der Pfalz
    Phone: +49 6341 9179-0
    You can reach our data protection coordinator via:
    Studierendenwerk Vorderpfalz AöR
    - Data protection coordinator -
    Xylanderstraße 17
    76829 Landau in der Pfalz

Where do we get personal data from?
In most cases, we receive the personal data directly from you. For some of the processing, we also receive personal data from other sources:
  • We receive student status information from universities, for example in relation to exchange students.
  • Our day care centres receive information from the local authorities about applicants for day care places.
  • We may receive data from payment service providers (e.g. banks), for example with regards to rental payments.

What do we process personal data for and what legal basis is applied?
We process personal data to fulfil our statutory duties under the Landeshochschulgesetz:
  • for the operation of student housing estates,
  • for the operation of catering establishments (e.g. canteens),
  • to promote the cultural, social and sporting interests of students,
  • to financial study aids,
  • the operation of childcare facilities,
  • for measures to promote health and social and legal advice,
  • for the promotion and support of the members of the universities and their relatives
We also process personal data in connection with the preparation and execution of contracts with tenants, guests (e.g. in canteens) and other business partners.
Likewise, we process data in order to fulfil ongoing legal obligations, such as tax and financial data, reporting and statistical data, and for the fulfilment of legal storage obligations.
In addition, we process personal data to protect our legitimate interests, such as data from communication with universities, authorities, students, business partners, visitors and guests.
This legitimate interest arises from the respective cause/basis for the transaction.
With the consent of the persons concerned, we also process personal data for the better care of students, guests and employees, such as health data of children or students, as well as to accompany special hardship cases. This consent may be revoked at any time.

In addition, we process personal data for general administrative purposes and to establish, implement and terminate service and employment relationships.

To which recipients do we give personal data?
We forward personal data that we hold to the following parties:
  • Banks and other payment service providers (e.g. direct debit data),
  • Insurance (e.g. health insurance, pension insurance),
  • Authorities (e.g. local authorities, youth welfare office, registration office, employment agency, state super fund),
  • Universities, dormitory tutors, student self-help organizations,
  • Lawyers and collection agencies,
  • Supervisory authorities (e.g. statistical data),
  • Deutsches Studentenwerk (statistical data).
  • Dormitory application service IPack of tl1 GmbH Software Development
  • Application management service Bite of Bite GmbH
In addition to the above-mentioned recipients, we have commissioned specialized service providers to support us in the operation of our IT applications, including web hosts, software providers, system administrators and data centre operators. These bodies have partial access to personal data within the scope of the performance of their services.

How long is personal data stored?
In principle, we store personal data only until the purpose for its storage has been fulfilled. We are duty bound to comply with statutory retention periods, the expiry of which we must wait for, prior to deleting data.
  • For accounting related purposes, there is a legal retention period of ten years.
  • There is a period of six years for contracts and business letters and up to 30 years for datw associated with claims for damages.
  • Data from applicants for a residential complex place will be deleted after two years.
  • Educational data from day care centres will be deleted once your child has left the institution.
  • Data on applicants for employment are deleted after six months, wage slips after six years.
  • Data on the health of employees are deleted after five years.
  • Web server log data is deleted after seven days unless longer storage is required, which is based on individual cases.

Is the provision of personal data mandatory?
For all publicly funded services (e.g. residential complexes, cafeterias and day-care facilities), the provision of data is required by law so that entitlement to any benefits can be proven. In connection with contracts (e.g. rental contracts), we sometimes request data in order to be able to optimise how we offer our services, for example questions about special wishes, disability or cases of hardship. This information is always voluntary, but our service can be better optimised, when this information is provided. For employment relationships, there are legal obligations to provide data, such as tax and insurance information. Without this information, an employment contract cannot be agreed.

Will personal data be transferred to a third country?
Data is only transferred to other countries in the context of it being required due to communication with foreign students, for example when applying for a place in a student residence.

What data privacy laws do relevant persons have?
Affected persons have the right to access their data, to correct data, to delete data, to limit data processing and to transfer data. Within the legally prescribed framework, there is also the right to revoke a consent already given, to object to its processing even when in relation to the legitimate interest of the company and to object to automated decisions. Furthermore, affected parties retain the right to complain to a data protection authority.

September 2023